Privacy Policy
Last updated: 2026-03-14
1. Who we are
Client-MintedMind provides a client portal and CRM workflow for agencies. This privacy policy explains what data we collect, why we collect it, and how we protect it.
2. Data we process
- Account data: name, email, password hash, role, login/session data.
- Company data: company name and configuration (subscription plan/status).
- Client data (entered by agencies): contact details and case history.
- Billing data: invoices, amounts, payment references (e.g., Paysera transaction reference).
- Uploaded documents: files attached to cases (PDF/photos), if used.
Agencies are responsible for ensuring they have a lawful basis to store their clients’ personal data.
3. Why we process data
- To provide the service and maintain accounts (authentication, role-based access).
- To store and display client history and cases as requested by the agency.
- To issue invoices and manage subscription payments.
- To improve security, prevent abuse and maintain service reliability.
4. Cookies
We use essential cookies required for the website to function. With your consent, we may also use analytics cookies. You can manage your preferences on the Cookies page.
5. Data sharing
We do not sell personal data. Data may be processed by infrastructure providers (hosting, email delivery) strictly to deliver the service. Access is limited and protected.
6. Data retention
Account data is kept while the service is used. Agency data (clients/cases) is retained according to the agency’s subscription and legal requirements. If an account becomes inactive for a long period, data may be archived or deleted according to our retention policy.
7. Security
We use role-based access control, tenant isolation, and standard security practices. No system is 100% secure, but we continuously improve safeguards.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.
9. Contact
For privacy questions, contact the service owner via the official support channel for your account.